Delivery & Returns

Customer Service

Delivery and returns information applies to products purchased directly from the Remington website.

We will dispatch your order within 5-7 working days subject to, stock levels, Company closure and bank holidays. If, for any reason, there is going to be delay in dispatching the goods, we will contact you. We cannot ship deliveries to PO Boxes.

Orders £20.00 and over will be delivered free of charge to a UK mainland address, for orders under £20.00 delivery will be charged at the rate of £4.75 per order to a UK mainland address.

Shipping Zones UK mainland only.
Please note: for orders requiring shipment outside of the UK Mainland, payment will not be taken and orders will not be processed. We will contact you to confirm cancellation of order and arrange, where possible, to process your order through our customer services with a standard postage charge.

All deliveries will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order. Delivery times are Monday – Friday between 7am & 9pm. You can track the status of your order up to being dispatched by imputing your login code on our track order page. Your login code is emailed to you when you complete your order. If you wish to track your order after dispatch please contact customer services on 0845 658 9700 or email us at for a tracking number.